IBERSOL | Integrated Management Report | 2025

NON-FINANCIAL STATEMENT Consumer Protection Policy Actions Consumer Information Protection Policy Guaranteeing the privacy of customer information Promoting freedom of expression for customers Disclosure of information to customers Consumer safety policy Certification according to ISO standards Replacement of purchased products that include artificial food additives Offer with diversity and nutritional and caloric balance Consumer social inclusion policy Non-discriminatory commercial offer Commercial communication that respects diversity Stores with adequate accessibility for people with disabilities Actions of the consumer information safeguarding policy The Group, in managing its customer information captured through customer interaction platforms, such as loyalty programs and home delivery applications managed by the company (e.g., Pizza Hut delivery) or through aggregators, fully complies with consumer privacy rights. 222