IBERSOL • 2023 Integrated Management Report

INTEGRATED MANAGEMENT REPORT 2023 Portugal Health and Safety in the Workplace Content Training Volume (Full sum of individual training hours) Trainees Accidents with Customers Workplace Hazards Occupational Medicine Fire Safety Organisation Workplace Hazard Prevention First Aid 14 732 4354 Food Safety Food allergies and intolerances Pest Control Hygiene of Facilities, Equipment Handler Hygiene Food Safety Utensils and surfaces 35 567 4914 Other Training Programmes Welcoming/Integration Personal Development Career structuring programme IT and Languages Internal Process Other areas 519 132 6216 569 431 Nº hours 57% 43% Global training indicator Area-specific training indicators 213