IBERSOL | Integrated Management Report - 2024
NON-FINANCIAL STATEMENT 5.3.3 Affected Communities 5.3.3.1 Policies for Affected Communities [DR ESRS S3-1] The double materiality analysis carried out for topic S3 - Affected Communities identified as a community significantly affected by the company and the value chain in which it operates, people who suffer from food shortages due to economic difficulties and who live in the areas where the company operates through its restaurants. In fact, the company, which operates in the food sector, is particularly sensitive to the problem of hunger in the population. As such, the company has a policy to combat hunger, applied in all the countries where it operates (Portugal, Spain and Angola) and which comprises two main dimensions: - monetary and product donations as part of food aid programmes - valorisation of leftover food. The daily activity of the restaurants and central production units is basedonproductionplanningbasedon forecasts ofmarket behaviour. The company makes a great effort to optimise production planning. However, there are typically misalignments between planned activity and actual needs, which can lead to excess unsold production. Part of this production is unusable and is therefore discarded and sent to the bio-waste sector. Another significant part of this unsold production, due to operational criteria, is no longer saleable by the company’s brands, but fulfils the necessary characteristics in terms of food safety and quality to be eligible for human consumption. In this sense, these leftovers, rather than being food waste, are valorised, either by being donated to charitable organisations, or by being sent to operators selling products with a reduced shelf life. Responsibility for implementing the hunger policy lieswith theGroup’s Marketing Director for donations in value and the Sustainability 218
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