IBERSOL Sustainability Report 2018

Social Performance TRAINING AND EDUCATION Ibersol School Principles At Ibersol, we believe in the potential and skills of our employees! As such, we create development opportunities based on personal- ised training plans, enabling employees to acquire new knowledge and advance in their careers. At Ibersol, we want everyone to progress with confidence! For every career stage, there is a training programme in which peo- ple identified as having growth potential are able to develop skills for new roles, thus ensuring that everyone knows what is expected of them at all times and the challenges they may face. We invest in training our managers! If everyone in each role is guaranteed to be certified as per the pro- grammes associated to their current and past roles, then all man- agers will surely be prepared to support the development of their respective teams. All managers must possess training/coaching skills to ensure effective top-to-bottom transmission of know-how and best practices. At Ibersol, we want people to truly learn! To this end, classroom training is combined with on-the-job training, thereby ensuring acquisition and consolidation of what is learned. Constant follow-up by managers and on-the-job training are key in- gredients to achieve good results. 62