IBERSOL Sustainability Report 2017

SOCIAL PERFORMANCE EMPLOYEE WELL-BEING Employees drive our success. It’s our employeeswho deal with and address real issues, challenges and situations on a daily basis. Understanding their concerns, needs and expectations is, in fact, a goal of ours and could boost continued and sustainable improvement, bringing clear benefits for all. Have a Say It is with this in mind that the Ibersol Group continues to focus on its “Have a Say” initiative, an annual organisational climate survey in which employees get the chance to have their say and make suggestions, thus playing an active role in finding solutions and consolidating sustainable and continuous improvement processes. We are very pleased to announce that, in 2017, the “Have a Say” initiative re- corded a 28% increase in response compared to the previous year, with a total of 3,327 questionnaires answered in Portugal. “Training” and “Engagement, particularly with Leaders” were the parameters that received the highest score. “Working Conditions” was the area with the most opportunity for improvement. Comments were also made by employees, which reflects their openness to communication and sharing of ideas related to issues which impact on their well-being. 72