IBERSOL Sustainability Report 2017

SOCIAL PERFORMANCE Professional development of our employees Because we continue to believe that the training and development of our peo- ple adds value to personal and collective success, in 2017, the Ibersol Group held several initiatives in this area, particularly: • Review of training methodologies in the Pizza Hut and KFC business areas. New training materials were made available on the Learning Zone platform, thus ensuring the recertification of all teams in the operational contents of the brands; • Adaptation of the “Leading a Restaurant” (LAR) Training Programme for the Learning Zone Platform, run by the Unit Directors (also related to these ban- ners); • Roll-out of the e-Learning platform for the Burger King brand, called BKLink; • Preparation of the launch of the e-Learning Moodle platform for the other Group brands; • Continuation of the Clean2Safe training programme (improving the efficiency and safety of the cleaning processes at the restaurants) as part of cross-cut- ting training for all Group brands and which has an impact on food safety, prod- uct quality and occupational safety; • Implementation of the “Employee Portal – Self Service”, a tool which gives em- ployees direct and immediate access to information relevant to them related tomanagement processes of structural roles; • Finalisation of the implementation of the new Potential and Performance Assessment System for Structural roles, with the purpose of simplifying the tools that support the system and increasing the continuous improvement of employee performance. 64