IBERSOL | Integrated Management Report | 2025
INTEGRATED MANAGEMENT REPORT 2025 In Angola, we took a further step with the inauguration of three new Pizza Hut and KFC restaurants in Luanda, two of the former and one of the latter, bringing our total to 16 restaurants, and highlighting our commitment to local job creation and the development of the organised catering sector. This quantitative growth was accompanied by a firm commitment to our people. As an organisation with over 8,000 employees and 36 nationalities, we continued to invest heavily in training as a strategic pillar, strength- ening programmes aimed at empowering teams, developing leadership, and promoting career progression. In a market where service, operational consistency, and the restaurant experience are decisive factors, our people who make the difference every day and sustain customer trust in our brands. We also continue to consolidate the integrated management system and our sustainability and social respon- sibility policies, with a particular focus on food quality and safety and environmental efficiency. The manage- ment of environmental and climate risks, the efficient use of energy and natural resources, and compliance with high health and safety standards are dimensions that cannot be separated from our way of operating and creating long-term value. Looking to the future, we maintain the ambition to ensure growth rates across all brands and geographies, strengthening our market share in a sector undergoing reconfiguration – where the increasing weight of home delivery, the appearance of large-scale retail in out-of-home dining, technological innovation, and consumer demands regarding the restaurant experience are transforming the competitive landscape. To achieve this ambition, we will continue to invest in differentiated formats, digitalisation, product innovation, and the quality of the customer experience, maintained with rigorous discipline in cost management and cap- ital allocation. The legacy built over nearly three decades inspires us; the ambition to do more and better guides our actions to continue establishing the Ibersol Group as a benchmark in modern catering in Portugal, Spain, and Angola. 7
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