IBERSOL | Integrated Management Report | 2025
INTEGRATED MANAGEMENT REPORT 2025 Actions of the consumer social inclusion policy The Ibersol Group has an inclusive business practice that encompasses all end consumers, as its offering in- cludes different product options at various price levels and also includes niche segments, such as vegetarian options and adaptations for food intolerances (e.g., celiac disease). Commercial marketing communication includes content that promotes diversity (e.g., use of non-discrimi- natory language, and in the case of campaigns with specific target groups, adapted language; adoption of images with people of different ages and races). The Group’s restaurants respect the legal standards for access and use of spaces by people with disabil- ities. Therefore, the restaurants notably have access ramps, adapted doors, adjusted counter areas, and restrooms dedicated to people with reduced mobility. The actions described above in the consumer protection policy are developed by the company’s shared services structure, especially by the Quality, Marketing, Engineering, and Sustainability departments, in con- tinuous work within the scope of their functional responsibilities. 225
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