IBERSOL | Integrated Management Report - 2024

INTRODUCTION The Ibersol Group continues to grow and consolidate its position as a benchmark in modern catering, maintaining its commitment to innova- tion, operational excellence, sustainability and customer satisfaction. In a global context still marked by geopolitical challenges and economic uncertainties, we have been able to stay our course, expanding our pres- ence and strengthening our value proposition in all the countries where we operate. We have closely followed industry trends and responded to our custom- ers’ needs with innovation and differentiation. Thanks to strong invest- ment in new openings and the growth of the Delivery channel, we were able to increase our customer base and strengthen our brands. The table service restaurant segment faced increased challenges, im- pacted by competition from aggregators, while counters grew moder- ately, sustained by openings at the end of 2023 and throughout 2024. Our Travel business unit played a leading role, especially with the con- version of the new restaurants concessioned at Lanzarote, Madrid, Ten- erife and Malaga airports. These investments required a significant effort and will continue to chal- lenge our profitability until their conversion into the definitive formats and concepts is completed, which is scheduled for 2025. With more than 530 restaurants and a team of more than 7,600 em- ployees representing 36 nationalities, today we are a stronger and more global Group, better prepared for the challenges of the future. Our success depends directly on our staff, which is why we continue to invest in their training, certification and career development. This is the 1.1 Message from the Chairman of the Board 6