IBERSOL • 2023 Integrated Management Report

PEOPLE AND COMMUNITIES Well Being Ibersol Culture and Values #valoresqueserenovam internal campaign Always centred on our employees, who are the strength of our business, and our customers – the reason for our existence – Ibersol’s values have evolved to reinforce our basic principles. The values have been revised, maintaining elements that are considered the basis of the Group’s DNA, but incorporating new dimensions, such as “We are Sustainable and Inclusive”, in line with the new global challenges shared by the organisation. This value, which represents our commitment to the present and the future in environmental, social and economic terms, arises from the need to affirm and communicate the Sustainability Programme and the vectors that form it, particularlywith regard to the diversity of employees (33 nationalities) and the Group’s various brands, as well the services we offer the community. In order to spread the word about these values and start the process of “cultural renewal”, an internal campaign was developed to present Ibersol’s values, which, from the end of 2023, determined the line of communicationwith all Ibersol employees in Portugal, Spain and Angola. 220