IBERSOL • 2023 Integrated Management Report

INTEGRATED MANAGEMENT REPORT 2023 Framework Ibersol Group has made significant progress in terms of employee development. The Group is younger in Portugal, where it has the largest number of employees (5,046), largely due to the contribution of the Operators career stage, where generation Z prevails. It has a higher level of education, due to an increase in the number of employees with secondary and higher education. Women (53% of the workforce) are more prominent in all categories, particularly in operational management teams, the only exception being in the Operations career stage, where there are slightly more men (+1.40%/ 51.40%); it is more multicultural, with an increase in the number of foreigners (+13.04% compared to 2021/representing 21.7% of the workforce in 2023) and shows significant seniority ratios. In Spain, where there are 2,279 employees, the group is characterised by a high rate of women (61%) and a higher age group (48% over 35), which coincides with a low turnover rate (37%), notably lower than in Portugal. The length of service of employees stands out, both in operations (71 per cent over four years) and in Structure and Shared Services (83 per cent over four years). In Angola, a market where the number of employees is lower (326 active), although growing compared to 2022, the youth of the teams stands out (84% under 35) and, contrary to Portugal and Spain, in Angola the predominant sex ismale (57%). With regard to the turnover indicator in Angola, it should be noted that turnover is practically non-existent, with a rate of 0% in 2022 and 3% in 2023, and seniority should also be highlighted (54% of employees have more than four years’ seniority). In this context, the Group is a benchmark employer in the Angolan market. 201