IBERSOL • 2023 Integrated Management Report

INTEGRATED MANAGEMENT REPORT 2023 Packaging and waste Single Use Packages and Cutlery In line with the Group’s concerns, we gave utmost priority to improving the sustainability of single use packaging and cutlery, reflecting measures we have been developing and implementing for a few years, geared towards the promotion of a circular economy, reducing use of plastic – which is replaced by sustainable and biodegradable solutions – and the elimination of some packaging components. In addition to these initiatives, we have developed awareness-raising campaigns to promote the reuse and use of customer packaging, namely through signage in all shops, and we have carried out a pilot test of the use of reusable packaging in two KFC shops. Separation and Selective Channelling Waste separation and selective channelling is ensured every day in all the Group’s restaurants and offices, thereby guaranteeing an active role in responsible waste management. This practice includes separation of paper/cardboard, plastic/metal, glass and biowaste, to make sure it is correctly disposed of. The group has maintained its contract with the Integrated Residue and Packaging Management System, coordinated by the Sociedade Ponto Verde, to guarantee the circuit of reuse, valuing and recycling, as well as reducing the volume of waste that is sent to landfills. True to our role of encouraging the correct channelling practices of packaging waste among customers, we improved markings and wording on service packages, to guarantee that consumers dispose of them adequately at the end of their life cycle. This approach contributes to the recovery of these materials and energy and prevents the conventional production of the same, as well as their loss through deposits in landfills or through incineration. 187