IBERSOL • 2023 Integrated Management Report

Since opening its first restaurant in 1986 in London, Pret A Manger has maintained a simple mission: to serve high-quality fresh food, prepared daily in a sustainable way, reducing environmental impact and using fresh ingredients, minimising the use of additives and preservatives. With this approach, Pret A Manger has consolidated its position as a leading brand in its segment. In 2023 we opened the brand’s first two restaurants in the Iberian Peninsula, with the opening of the first restaurant located in the arrivals area of Terminal 2B at Barcelona Airport, and the second restaurant, located in the Sky Centre, in the Air area of Terminal 1 at the same airport. The Pret A Manger restaurants feature a range of carefully selected and varied products based on healthy, indulgent options and recipes suitable for vegetarians and vegans. This range includes baguettes, sandwiches, wraps, salads, toasties, quiches and yoghurts, prepared daily in the restaurant kitchens with fresh, top-quality ingredients. They also offer a wide variety of organic coffee drinks, hot or cold, such as latte, cappuccino, mocha and chai, prepared by the baristas, as well as a variety of organic teas, served with milk or plant-based alternatives, also organic. Team training is defined through a “Family Tree” process and the definition of the respective Key Roles, which are then trained on the PRET ON DEMAND e-learning platform. The “MY HACCP” digital programme of legal food safety requirements has also been implemented, with the aim of complying with all the food safety procedures and requirements and brand standards of the Pret A Manger brand. FINANCIAL YEAR ACTIVITY 126