IBERSOL | Integrated Management Report 2022

INTEGRATED MANAGEMENT REPORT 2022 Extreme events The increasingly frequent occurrence of extreme natural events, which are directly or indirectly associated with environmental and climate phenomena, is yet another relevant concern of the Ibersol Group, in- sofar as these events endanger people’s safety and the integrity of facilities and equipment, thus threatening the continuity of activi- ties. The Ibersol Group’s operations are governed by high standards of occupational health and safety (ISO 45001 certification), quality and food safety procedures (ISO 9001 and 22000 certification) and strict compliance with all the rules and legal impositions regarding physical safety and civil protection in commercial establishments. On the other hand, the Covid-19 pandemic required, from 2020 onwards, much more resilient and flexible management processes, of which we highlight the increased digitalisation of sales channels and busi- ness support activities, which allowed for a significant improvement of the organisation’s skills in terms of crisis management and busi- ness continuity management. Use of natural resources The Ibersol Group’s operation largely depends on the use of natural and energy resources, namely the consumption of water, electricity, and natural gas. Faced with the real possibility of extreme drought scenarios, price volatility in the primary electricity markets and the current uncertainty regarding natural gas supply sources in Europe, the Ibersol Group is attentive to the impacts that such circumstances may cause on its operation and its operating results, maintaining internal policies and specific initiatives geared towards an increasingly efficient use of those resources. It should also be noted that, for all the food and non-food raw materials it incorporates in its products, the Ibersol Group complies with various standards (ISO 22000, FSSC 22000, ISO 9001) and good storage, handling, and distribution practices, maintaining robust monitoring, segregation and traceability processes, which help minimise food safety risks and reputational risks. 67