IBERSOL | Integrated Management Report 2022

CORPORATE GOVERNANCE REPORT Brand reputation The Ibersol Group’s success is linked to the international brands it repre- sents and develops. In fact, the Group follows the contracts and stand- ards that guarantee the offer of products and services in accordance with the brands, which brings opportunities and benefits, but can also lead to various challenges related to managing the image and commu- nication. The Group closely follows the brands and monitors the sector nationally and internationally. Social Risks Attracting and retaining critical talent Technological and cultural evolution requires companies to acquire and develop critical skills for the future and attract professionals aligned with their organisational values. The Ibersol Group is aware of the importance of retaining talent, promoting training, motivation, and a diverse and merit-promoting work environment. Furthermore, new competencies for the future are being defined, in line with the Group’s value structure, and new working models, which may bring challenges and opportunities, are being monitored. Occupational Health and Safety The Labour Relations andLabour-relatedLegal Department is responsible for managing labour risks and well-being at the Ibersol Group. Various programmes and measures are adopted, including workplace risk assessment, training and information for employees and implementation of self-protection measures in the units. In 2022, there was a strong focus on protecting the health of employees and customers during the Covid-19 pandemic, with various training, information, and awareness actions for employees. Technological Risks Information, communication, and decision support technologies are crucial for the innovation and expansion of the Ibersol Group’s business, but they also present various risks, especially those that have been at the root of the increase in cybercrime in recent years. Any failure in these systems may affect the functioning of the management processes 320