IBERSOL | Integrated Management Report 2022

INTEGRATED MANAGEMENT REPORT 2022 Framework People Development at the Ibersol Group has made significant pro- gress. The mapping and continuous updating of processes in the various areas of People Development was a central priority in 2022, characterised by a year of analysis and planning of new practices and policies. The Group continuously invests in training its people and is recog- nised by all as a “School for Life”. This investment is materialised in the Ibersol Academy, which this year continued to develop its remote learning dimension, investing in the development of e-learning con- tent, which allows greater flexibility, in time and space, to the training process. However, and complementarily, having overcome the con- straints of the Covid-19 pandemic, it was also a year of promoting face-to-face training, especially in the areas of learning that acquire greater effectiveness in this learning model. It should also be noted that we continued to provide our employees with access to external training, through partnerships established with training institutions and teaching schools and we systematically promoted the commem- oration of a set of dates through the sharing of knowledge resident in the Ibersol teams, as was the case of Food Safety Day. On this day, the Shared Services employees were able to visit our restaurants and learn about the procedures that ensure the quality of the products we serve to customers. 201