IBERSOL | Annual Report 2021

The Ibersol Group Risk Management The Ibersol Group’s business context is, by its very nature, highly volatile and constantly exposed to challenges, transformations, and changes, that set a fast-paced management standard. With the spread of new strains of Covid-19, and new waves of infection, 2021 was an atypical and highly conditioned year. The ability to foresee risks systemically and in relation to all business are- as allowed the Group to define strategies and take steps, since the “pre- European pandemic” phase, aimed at mitigating the impact of adverse situations resulting from the pandemic and its management measures, while seeking to continue to create an environment given to sustain- able and continuous improvements and the maximisation of available resources, within a context of extreme business restrictions. Ibersol Group’s risk management mechanisms, supported by internal norms and procedures and the available information – namely consoli- dated plans, goals, processes, procedures, and indicators in the realm of Finance-accounting, People Management, Quality, Purchases, Logistics and Marketing – allowed for a real-time evaluation of different risk sce- narios and their evolution and, therefore, the re-evaluation and signifi- cant and continual adjustment of defined strategies and implemented plans, such as the Contingency Plan, Plans and Programmes, and Brand Budgets and the revision of processes and procedures. The risks inherent to the different activities of the Ibersol Group have been identified. Considering their specificities, some areas are managed directly by the operational departments. 64