IBERSOL | Annual Report 2021

ANNUAL REPORT 2021 SOCIAL PERFORMANCE Personnel Development has improved significantly at the Ibersol Group, gaining increasing notoriety on the work market. The con- stant mapping and updating of processes in the field of Personnel Development has been a priority, especially in a year in which the context called for minimal hiring of new assets. The company has gained a reputation as a “Life School” and invests continually in training its Personnel. This investment has taken the form of the Ibersol Academy, which this year strengthened its e- learning content, endowing its training process with more flexibility both in terms of time and of space. At the same time, we continue to partner with teaching institutions and business schools, such as the Porto Business School. The joint creation of continuous training pro- grammes boosted the internal training capacity and gave our teams the skills required for an excellent performance. 165