IBERSOL | 2019 Annual Report

TraveL, Concessions and Catering The catering of the Ibersol Group, represented by the Palace Cate- ring and Silva Carvalho Catering brands, ended 2019 with a growth in sales relative to the previous year in the Porto and Lisbon markets. Our brands held more than 800 events and served about 530,000 customers. We were selected to cater to 45 congresses in 2019, including 37 international events. Among the- se some stand out, such as the Alzheimer’s & Parkinson’s Diseases Congress (ADPD), which registe- red the largest sales volume, with about 3,000 participants over four days, followed by the European Association for Osseointegration Congress (EAO), with approxima- tely 3,000 participants over three days and the European Academy of Allergy and Clinical Immunolo- gy Congress (EAACI), with around CATERING PORTUGAL 1,200 participants over 5 days. Our presence at large events, orga- nised by important clients such as Sonae, Galp, Vodafone, the Bank of Portugal, Mercedes-Benz and Meo, not to mention Super Bock Su- per Rock, NOS Alive and Portugal Fashion are also worth mentioning. During the year we consolidated efforts in team training, in areas such as client services, food safe- ty and event safety, and developed animated training videos with a multimedia approach to all these. The Dragão Stadium catering ser- vice and the VOG Tecmaia restau- rant were certified according to NP EN ISO 22000 norms. We consolidated our operation at the Dragão Stadium, serving around 95,000 meals in a total of 28 FC Porto games and seve- ral other events held at the club’s grounds, including the UEFA Na- 92